Terms and Conditions

Derek Thomas Ltd t/a houseoflights.co.uk

Reg. Office 21 Seamoor Rd Westbourne Bournemouth BH4 9AA

Tel. 01202 765635

email: houseoflights@aol.com

Company Registration No. 685231

Products

All products conform to British & EU standards and are manufactured in line with current legislation at time of purchase.

Dimensions, wattages, descriptions, & finishes are given as a guide only and do not constitute a legally binding contract.

Shipping

Delivery is a flat rate of £4.95 on all orders to Mainland Britain.

Delivery is a flat rate of £19.95 on all orders to Highlands & Islands.

Delivery costs to any other destination on request.

Goods are despatched as soon as possible, within 7 working days, on a 1-2 day carrier service, some products may exceed this delivery time but you would be advised of any delay and offered the choice of cancelling or waiting.

Installation

A qualified electrician is recommended for installation, faulty installation may result in void warranty.

Warranty

A one-year warranty is given on all products (not including lamps) subject to fair & correct use.

Services & Support

houseoflights.co.uk will always endeavour to provide our customers with excellent service, the best lighting available in the UK, with accurate and speedy delivery. We try our best to give our customers a personal friendly service, you can call our customer service number and speak to one of our team about any lighting issues you have, we will always try to help you to the best of our ability.